Website Privacy Policy and Privacy Statement

The Community Therapy Ireland and its members work together to identify trends, produce evidence-based statistical data for the counselling sector, funding applications and annual reports.

We at Community Therapy Ireland respect your right to privacy and comply with our obligations under the General Data Protection Regulation. The purpose of this Privacy Statement is to set out how we deal with personal data provided to Community Therapy Ireland while visiting the Community Therapy Ireland website:

These principles are:

1. Obtain and process information fairly.
2. Keep it only for one or more specified, explicit and lawful purposes.
3. Use and disclose it only in ways compatible with these purposes,
4. Keep it safe and secure.
5. Keep it accurate, complete and up-to-date.
6. Ensure that it is adequate, relevant and not excessive.
7. Retain it for no longer than is necessary for the purpose or purposes.
8. Give a copy of his/her personal data to an individual, on request.

Community Therapy Ireland Privacy Statement is a public declaration of how the organisation applies the data protection principles to data processed on its website.

Privacy Statement

1. Types of information collected by Community Therapy Ireland; We collect and further process two types of information: 

"Personal Data"

This is data that identifies you or can be used to identify or contact you and may include your name, address, e-mail address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to use and we use it to deliver Community Therapy Ireland services and information to you. Community Therapy Ireland collects personal data in the following circumstances.
Under the Community Therapy Ireland membership contract member organisations are asked to nominate named contacts in their business/ organisation with whom Community Therapy Ireland may communicate with to provide Community Therapy Ireland services. These contact details are collected on a business to business basis and the legal basis for such data protection is to facilitate the necessary performance of the membership contract.

In addition, member companies may provide employee details to Community Therapy Ireland when seeking training services from Community Therapy Ireland.

Other personal data processed by Community Therapy Ireland are for attending Community Therapy Ireland events and training events, and communicating with policy, media and other stakeholders with whom Community Therapy Ireland communicates as part of its role as of the organisation.

We will also have supplier contact details which will contain individual names. 
In addition, Community Therapy Ireland processes personal data of employees.

The Community Therapy Ireland website is not intended for children and we do not knowingly collect data relating to children.

"Non-Personal Data"

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Non-Personal Data:

We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website. 

Personal Data:

We will process any Personal Data you provide to us for the following purposes:

a. to contact you if we are to respond to any communications from you
b. to confirm your identity
c. to process any orders from you i.e. membership application, event bookings or training
d. to review and update our membership contact details
e. to notify you of changes and updates to our services and to our websites
f. to be used in statistical reporting regarding our web activities
g. to provide you with newsletters
h. to provide you with training which either you or your employer have requested
i. to display your company and contact information in the members directory


Community Therapy Ireland uses member contact and other relevant personal information to provide membership services to member agencies. These services, and any personal information given to enable their provision, are provided under the Community Therapy Ireland membership contract

It is core to Community Therapy Ireland membership services that Community Therapy Ireland communicates with its members to keep them informed and up to date on what we are doing on their behalf and to seek their views and input (including membership surveys) on issues of relevance. 

While Community Therapy Ireland member interactions are business to business, they contain - principally via member contact details - some personal data. The relevant legal basis for processing any such personal data in Community Therapy Ireland member communications is contractual and membership necessity. 

Community Therapy Ireland relies on its legitimate interest as a business representative organisation to represent its members and also to provide information on a range of lobbying and policy development issues (national level) media, other employer representatives and other similar stakeholders.

Community Therapy Ireland provides information, training and events to members and non-members who enquire, generally via the website in the first instance. Non-members may also contact Community Therapy Ireland via the phone or via personal interaction with an Community Therapy Ireland staff member. Non-members includes individuals attending Community Therapy Ireland training or events in their personal capacity. We rely on consent and contractual necessity for those communications. 

Employees and Job candidates 

If you apply to work with Community Therapy Ireland we will use the personal data you give us during the recruitment process and will retain it for one year after your recruitment process ends unless otherwise obliged by law to retain it. We will only share it with our contractors if they are party to the process and to check references with third-parties nominated by you. We may keep de-personalised recruitment statistics for our own internal purposes but none of this data will identify you.


When you attend an Community Therapy Ireland event, we will need your name, email address, payment information and, in some cases, your dietary preferences. This information is necessary and used by us in organising and administering the event. We delete event attendance data within a maximum of 12 months (and maybe less depending on the event). If the event is an annual event we will hold your contact details to let you know when it is next being held. We normally handle Community Therapy Ireland events If you are a speaker at an Community Therapy Ireland event, we will publicly promote your involvement via Twitter, LinkedIn, media interviews, emails. This data may continue to be processed by those platform providers after the event has ended. 


Community Therapy Ireland provides various training programmes to members. Community Therapy Ireland training programs may involve other third-party contractors to Community Therapy Ireland or maybe provided in association with other programme operators. Where this happens Community Therapy Ireland will have an agreement in place with the other third party which will honour and protect the data privacy rights of training participants. These rights are set down later in this privacy statement.

3. Disclosure of information to third parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we occasionally inform third parties - usually sponsors of Community Therapy Ireland events and initiatives - of the number of unique users who visit our websites, the demographic breakdown of our community users of our websites, or the activities that visitors to our website engage in while on our website. 

We will not disclose your Personal Data to third parties unless you have consented to our doing so. We will, however, disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court, workplace relations forum, regulatory order, or other statutory requirement.

4. Security

Your Personal Data is held on secure servers, hosted by one drive and Dropbox in accordance with our data retention schedule. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. Any transmission of data is therefore at your own risk. Once we receive your data, we use appropriate technical and physical security measures, including firewalls and anti-virus protection to protect your personal data, from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to. Our suppliers are also required to use appropriate data protection compliance measures. We will continue to revise policies and implement additional security features as new technologies become available

Credit card details processed on line are via a secure on-line payment and Community Therapy Ireland does not have access to this information. However, credit card payments by via telephone/email/fax will only be retained until payment for the event has been successfully completed. 

5. Retention


We keep employer relations files for seven years from file closure. 
We keep member contacts for as long as the member organisation remains and Community Therapy Ireland member and we review contact lists annually across Community Therapy Ireland.
We keep finance information for invoicing purposes for seven years as required by revenue.


We keep non-member personal data for the duration of the training or event you have attended.
We retain contact details for events for up to 14 months after the event attended by the non Community Therapy Ireland member. This allows us to let you know when the event is next held which maybe annually.

We will keep training data for as long as is necessary to provide the training in question and to deal with outstanding financial.

Where you as a non-member have enquired about Community Therapy Ireland services and have consented to us communicating further with you we will keep your contact details for up to 14 months. 

If you don’t opted in to Community Therapy Ireland communications we will delete your contact details promptly.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also helps us to improve our site. For more information on cookies, please see our cookie policy.

8. Your rights 

Community Therapy Ireland membership rights are set out in the Community Therapy Ireland membership contract. As a non-member, when we use your personal data to provide you with Community Therapy Ireland non-member services (such as events, information or training), you have the following rights: The right to;

  • be informed about processing of your data – which this Privacy Statement does
  • access your personal data
  • object to personal data processing
  • personal data portability – if and when it arises
  • have your data rectified if its inaccurate
  • erasure (in some circumstances)
  • have your data restricted or blocked from processing where appropriate

To exercise any of these rights, please email us at

If you are not happy with the way we have handled your data, and are unable to resolve the issue with us personally, you can complain to the Data Protection Commissioner

9. Changes to the privacy statement

Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail, and you will have a choice as to whether or not we use your information in the new manner.

10. Questions 

If you have any questions regarding the above statement please contact us at